Privacy Statement

Personal data that we process

SRS Rioolservice processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

• First and last name
• IP address
• Location data
• Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via [email protected], then we will delete this information.

For what purpose and on what basis do we process personal data

SRS Rioolservice processes your personal data for the following purposes:

• To be able to call or e-mail you if this is necessary to be able to carry out our services
• To inform you about changes to our services and products
• To deliver goods and services to you

Automated decision-making

SRS Rioolservice makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (for example an employee of SRS Rioolservice) involved. SRS Rioolservice uses the following computer programs or systems:

• Google Analytics
• Google Webmasters

How long we store personal data

SRS Rioolservice does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 2 years

Sharing personal data with third parties

SRS Rioolservice shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. SRS Rioolservice remains responsible for this processing. In addition, SRS Rioolservice provides your personal data to other third parties. We only do this with your explicit permission.

Cookies, or similar techniques, that we use

SRS Rioolservice only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. If you wish to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to [email protected]. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. SRS Rioolservice will respond to your request as soon as possible, but in any case within four weeks. SRS Rioolservice would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

SRS Rioolservice takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected]